How HA5 Was a Pavement Preservation Game-Changer for This Arizona Community
Overseeing more than 300 condos at Scottsdale’s Plaza Residences keeps General Manager Ryan Garrison busy managing the inevitable wear and tear of this active community. When faced with severely deteriorated asphalt that was beyond surface treatment, Ryan’s due diligence led him to partner with Holbrook, resulting in a project that “went off without a hitch” despite the significant challenges involved.
The Problem
Traditional sealcoat methods often fell short, leaving residents dissatisfied with the appearance and durability of the roads. The team at Plaza Residences sought a more effective and long-lasting solution that would keep residents happy and maintain the property’s aesthetic appeal.
The Solution
Ryan was relieved when he learned of Holbrook Asphalt and HA5. This high density mineral bond provides a surface that lasts long and looks good at the same time, a rarity in the asphalt world. In this way, HA5 stood out to Ryan. He was also pleased with how Holbrook delivered on the customer service front, even if they commanded a higher project fee.
A Scottsdale Pavement Preservation Partnership
Pavement preservation is a facet of life that every HOA who maintains asphalt assets will eventually have to deal with. For the Plaza Residences in Scottsdale, Arizona, the time for maintenance seemed to come too soon. With pavement assets that were showing signs of wear, and in a climate of rising costs. The community knew that they needed to act, or face huge financial repercussions down the road.
“We knew we were coming in a bad spot and couldn’t just go to the lowest bidder,” Ryan said. “While Holbrook Asphalt wasn’t the lowest bidder, we also understood that what we were getting was not just a better product, but a better service. We knew that at any point, we could call Holbrook Asphalt and say, ‘Here are the problems that we’re having,’ and they would make it right.”
The collaboration between Plaza Residences and Holbrook Asphalt was seamless. Ryan said the Holbrook Asphalt team led with superior customer service and technical expertise. They prioritized communication and kept residents informed throughout the project. This due diligence helped limit inconvenience and frustration.
Technically speaking, the application of HA5 was executed with precision. Ryan was pleased with the look and performance of the high-quality finish. Further adding to the appeal, he said Holbrook Asphalt provided valuable insights and recommendations to help the property management team make informed decisions.
In short, Ryan found Holbrook exceeded his expectations.
“Anyone can sell a nice product, but the service behind it and the individuals you’re dealing with when they’re on site — that’s also part of the package,” Ryan said. “Someone can come in with a great product and misapply it. They could leave the place looking awful. We didn’t see anything like that. It’s one thing to have a great product, such as HA5, but it’s another to have a company that comes in and applies it right. And if there are any issues, they return and make it right. To me, that was equally as important as using that product.”
A Win-Win Proposition
Overall, Ryan said he was impressed with Holbrook and the HA5 solution. HA5 delivers a rich, black finish that significantly improves the look of the pavement along with the financial benefits. Beyond the appearance factor, this proven treatment can extend the life of the pavement by up to seven years. A boon to stretched budgets, this reduces the frequency of costly repairs. Ryan also found the application process to be efficient, requiring minimal disruption to residents.
The successful application of HA5 has significantly improved the appearance and functionality of Plaza Residences’ roads. Residents have reported satisfaction, and the property management team is confident in the long-term benefits of this investment.
“Homeowners were ecstatic once they saw the finished product,” Ryan said. “Many homeowners said it had not looked this good in quite a long time. We were within budget, and everyone was thrilled with the finished product.”
Your community could be our next success story. Contact Holbrook Asphalt or schedule a consultation to learn more about pavement preservation.
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